Please familiarize with your pick up location before arrival to Ireland. Ensure you are collecting your WiFicandy during the opening hours:
Dublin Airport - Smarte Carte Desk T1 / Arrival
Please make sure that the bookings are under the same name as the person renting the WiFicandy or you provide the name of the person whose hotel/Airbnb reservation is under.
Please let the hotel/Airbnb know in advance that you are expecting a delivery. Deliveries must be signed by an individual in order to be received!
If you experience any troubleshooting or if there is anything else we can help you with, please check our user guide troubleshooting steps.
Ensure that all the equipment is sealed in the prepaid return mailing bag provided by us.
Here you can find out about all our return options (videos included)