How to make the most of your travel experience with WiFicandy

If you are thinking of renting a WiFicandy soon or you've already purchased your wifi rental plan, below we have put together few tips which will help you to maximise your travel experience while in Ireland:

1. Maximise WiFicandy battery usage

- please make sure to fully charge the device overnight for a full 12 hours usage the next day

2. Deliveries & Collections

- If you selected a delivery to your hotel please provide the name under which the booking was done with booking reference if applicable.

- If you selected the delivery to be done to an AirBnB, you need to inform the AirBnB host and make sure that yourself or the host will be able to collect the parcel upon delivery.

- If you are going to collect the WiFicandy from either our Airpot Collection Point or other available pick upnlocations you need to mention your full name and order number upon collection.

3. Returning the WiFicandy

- to return the device please use the return envelop and drop it to a post office (most preferably as it will minimise delays, you can find the nearest post office here ) 
- post box (there is one in T1 Dublin Airport at the Arrivals, you can find more details here and also at Shannon Airport - here).
- you could also ask the reception desk from the hotel to post it back for you, however it is your responsibility to follow up with them to make sure it has been delivered!

*We allocate 1-3 days for returns to arrive, any delays are subject to extra fees. To learn more about this, please check our Return & Refund Policy.

4. Troubleshooting

- if you experience any troubleshooting please check our User Manual on the website or reach us via info@wificandy.ie.

5. International Calls

- for international outgoing or incoming phone calls use wifi calling to reduce the risk of roaming phone bill shock. We suggest to use applications such as Whatsapp, Messenger, Skype or any other application that allows you to make phone calls through wifi connectivity.

6. Share your travel experience

- we love to see our customers sharing their experiences while in Ireland!! Use our hashtag #wificandyie or tag us @wificandy.ie on Instagram or mention us on Facebook @wificandyireland. We will make sure to feature you on our platforms!

- also join our WiFicandy Nomands group to interact and share your experience with other travel enthusiasts who visited Ireland and used our product! Sharing is caring!

Enjoy your holidays!