Renting your own WiFicandy you will have the peace of mind of not using your own data plan while enjoying the convenience of staying connected at all times throughout your travel in Ireland. Our wifi plans come with unlimited data and enables you to connect multiple devices at once.
However if you are located within Dublin city centre and make a delivery before 12 pm we could make a delivery in the afternoon if we have stock available. We would recommend to email us to find a viable solution.
The product protection protects you from being liable in scenarios such as product theft, damage or loosing the device or any equipment parts, as well as covering for any delaying fees occurred with the returns.
For deliveries outside Dublin, we don't provide weekend deliveries, for those who wish to use the WiFicandy on a Saturday or Sunday please choose Friday as the delivery date. Then when you get to the cart page in the Notes Box please mention that the service commences on Saturday or Sunday. This way the product will be delivered on a Friday so you will have it ready prior arrival.
*Those who are staying in a Hotel in city centre (Dublin 1, Dublin 2, Dublin 8) may be eligible for weekend deliveries, please email us directly to check if we can assist you.
In the case of a missed delivery where there was nobody to collect the parcel you will need to notify us as soon as possible to reschedule the delivery for next day (if you are staying at the same address)
If you move to a different address we would need to reschedule the parcel to get back to us and we would need to send you another order, however a charge for the delivery costs must be applied again.
Due to unforeseen circumstances you decide to cancel the order, we would require a minimum of 14 days notice before the actual delivery date. In this scenario, we will offer a full refund minus the merchant fees.
If the cancelation happens within 5 days, 3 days or 48 hours before the delivery date cancelation fees will be applied accordingly. Read more here
In a scenario where we cannot solve the troubleshooting, we could send you a new device or you can return the device to us, we will investigate the cause and we will provide you with a refund if applicable.